FAQ's

Frequently Asked Questions

Have a question? We’re happy to help.

Here are answers to some common questions about shopping with Make A Difference.

What does Make A Difference sell?

Make A Difference is a lifestyle brand offering a growing collection of natural self-care products, meaningful apparel, spiritual tools, handmade creations, and personalized goods.

Our collections are inspired by creativity, individuality, wellness, and self-expression.

Are your products handmade?

Many of our products are handmade or customized with care. Other items may be sourced or produced with trusted suppliers.

Product descriptions will provide details about each item.

Do you accept custom orders?

We plan to offer personalized apparel, tote bags, gifts, party favors, and other creative pieces.

Custom order availability, pricing, and turnaround times will depend on the project. Visit our Custom Orders page for more information.

How long does order processing take?

Processing times will vary depending on the product. Handmade and personalized items may require additional preparation time.

Estimated processing times will be provided before purchase.

Where do you ship?

Shipping destinations and available delivery options will be displayed at checkout once our store launches.

Can I change my shipping address after placing an order?

If you notice an error in your shipping information, please contact us as soon as possible with your name and order number.

We’ll do our best to help before your order ships, but changes cannot be guaranteed once a package has been dispatched.

How can I track my order?

Once your order ships, you’ll receive tracking information by email when tracking is available.

Do you accept returns or exchanges?

Return and exchange eligibility will depend on the product and the circumstances.

Please review our Return Policy before placing an order. Personalized items and certain personal-care products may have additional restrictions where permitted by law.

How can I contact you?

You can reach us through our Contact page or connect with us on Instagram.

We respond to inquiries as soon as we’re able.

Still have questions?

We’re here to help. Reach out through our Contact page, and we’ll be happy to assist you.

Thank you for supporting Make A Difference.